Privacy Policy
Overview
Auciera provides software and services designed for Canadian businesses. This policy outlines how we handle personal information when you use our website, platform, or communicate with us.
Information We Collect
We may collect the following types of information:
Information you provide
- Account details such as name, email address, and business information
- Messages or inquiries submitted through our website
- Information provided during onboarding or support interactions
Information collected automatically
- Device and browser information
- Log data such as IP address, timestamps, and usage patterns
- Cookies and similar technologies (see Cookie Policy)
How We Use Information
We use personal information to:
- Provide and maintain our services
- Improve product performance and user experience
- Communicate with you about updates, support, or operational notices
- Ensure security, fraud prevention, and compliance
How We Share Information
We may share information with:
- Service providers who support hosting, analytics, or communication
- Legal authorities when required by law
- No third parties for advertising or resale purposes
Data Storage and Security
We use industry‑standard security measures to protect personal information. While no system is perfectly secure, we take reasonable steps to safeguard data against unauthorized access or misuse.
Your Rights
Depending on your jurisdiction, you may request:
- Access to your personal information
- Corrections or updates
- Deletion of your data, where applicable
- Clarification about how your information is used
Contact
If you have questions about this policy or your data, please visit our Contact Us page to reach out to us: